Can-Do

mindset, possibility thinking, problem solving

The first international foray that I was personally involved with was into Singapore. The OEM partner (the elephant that we chose to ride at that time) that we used to work with had their regional headquarters in Singapore. The India geography was part of South Asia which used to be clubbed with ASEAN at that time.

While we had our own operation in the US also, this was the first international operation which would be handled out of India. Eventually we were able to execute business in 11 countries out of India.

The various people whom I met in our partner’s office were nice and helpful. However there was one lady who I remember even today because of a phrase she used “CAN-DO”. She was responsible for the business from Singapore for our partner.

I remember we were both in the car and she was explaining the challenges that they face while doing Implementation and asked me questions on various scenarios and how we would handle such situations since we were based out of India. After I had answered all the situations honestly she just mentioned ” I like your CAN-DO attitude “. We eventually went on to do business in Singapore and all the other ASEAN countries for years.

I have always tried to find solutions with whatever I have – quite often I have failed, but a lot of times I have succeeded spectacularly but no one had given this attitude of mine a name. This possibility thinking has got me a lot of rewards.

Now when people try to keep show casing all the reasons why a problem can’t be solved, I use the same term and ask them to learn to get a “CAN-DO” attitude.

Till next time then …. “CAN-DO”

Carpe Diem!!!

Scarcity or Abundance

Abundance, mindset

If you look at the news channels everyday more often than not you will see things that are wrong , with our world.

On the other hand if you see poor illiterate farmers are using cell phones in India and various parts of Africa. I was surprised to see a demo of how a fertilizer company has given a Voice BoT as part of their mobile application and farmers use it in their language.

Earlier when I used to go to get my haircut done at the salon, after the cut the barber would hold a mirror at the back of my head. Since there were mirrors in the front also, I would see the reflection of the reflection of the rear mirror. Now after the pandemic I have avoided going to the salons because there’s a lot of people. I use a local utility App and they send me a barber at home.

This utility app connects me to the barber because he’s also using a smart phone. After my haircut this barber now takes the photos of how he has cut my hair and shows me. I can zoom into the photo and get the finer details of my cut which I could not get before in the salon. Some people are looking at creative uses of what they (the smartphone) instead of thinking of what they don’t have (the large mirrors of a salon)

Another example of how semi literate people are using the smart phone to cut the time in decision making for closing an order. I was getting a chest of drawers being made. To close the laminate to be put, my carpenter didn’t bring me samples to approve before fixing it in his factory. Instead he saved time and money ( 1 hour in traveling each side and then the time to show me the various options) . He just sent me the photos of all the options he thought would look good and then asked us to choose. Zero cost.

There was a time less than a few years back when we used to spend about a dollar a minute to call North America from India. Today we do video calls virtually free. So much abundance.

The news papers and television channels would make you think the world is coming to an end, because they run a business. They need a higher viewership so that they get advertising revenues.

However if you look at the world around you, you will see so many good things happening. Become inquisitive about them.

Till next time keep an abundance mindset.

Carpe Diem!!!

Marketing – how individual biases play havoc

ego, Marketing, mindset

Individual biases influence on both sides of a transaction – the buying side and the selling side.

Today I will look primarily at the selling side of a transaction and how our individual biases tend to make a mess in a marketing activity.

A simple example could be the way our website should be organised. Depending on the kind of dispensation in the marketing team you could have a staid looking website or a very aggressive looking website. There is nothing wrong in either of these extremes or even in something in-between. The point that needs to be kept in mind is about – who is the customer you are targeting.

If you are targeting a mature audience and you present a staid looking website which is very functional , it might work very well. On the other hand a startup might create a very good user interface for the younger generation but the older generation is not able to get their arms around it.

Since we think the world sees everything the way we see something, these challenges arise. The way we see things is a function of our exposure, our biases, our mindset and our capabilities.

I have a personal bias against doing news paper advertisements. Its just my belief that our kind of business does not have a mass appeal and therefore a newspaper is not the best place to spend money. As a matter of fact you would have noticed this bias in some of the posts that I have put out earlier. Having said that this bias could also be limiting our growth because we have never tried to see its proof.

Another place I see this happening very frequently is summarily dismissing a segment of the market that may not buy. Again I will give my examples so that you know none of this is theoretical. Today itself I had one interaction where I was told that the hospitals are investing a lot of money in IT especially after Covid. I have had this personal bias that hospitals invest in medical equipment, in faciliies but only invest the basic minimum in IT and therefore we have not invested in that area.

Biases happen because of our experiences, so there’s nothing wrong, as long as we are willing to question them from time to time, it should not become an ego issue, otherwise we can lose on lots of opportunities.

Till next time then.

Carpe Diem!!!

Books

books, Great People, mindset, Reference Guides, Youngsters

Books are a man’s best friend….so the saying goes.

For me books have always been a huge treasure where I have spent a huge fortune. Till I bought my tablet, physical books were what I bought and there are more than a 1000 books in my house and I have also given away another 200 odd books.

Since I bought my tablet I have moved towards buying books on kindle for 3 reasons, the space for keeping physical books has fallen in my house, I prefer to not use paper because it reduces our forest cover and last but not the least, it appears on my Kindle immediately. When I ordered physical books, I had to wait for about a week or more before I got the books delivered to my home.

Some books leave a very strong impression on me and I write about those in my blogs as I read the books.

Last few days I have been reading Steven Kotler’s The Art of Impossible. This is an amazing book. Its very dense with.a lot of knowledge packed in it with lots of data to back it up. If you like to read non-fiction books, especially in the area of human performance then, Steven Kotler is among the few authors I would highly recommend. This is another book which is going into my categories of reference guides.

Now coming to the main point of this post.

Steven actually gives out a Return on Invested Time of reading various formats of written material. I am giving his logic below because I have not come across any author giving such a clear and concise argument for reading a book.

As per him for reading

  1. a blog post which generally takes 3 min – the author would have spent about 3 days to build the content.
  2. an article in a magazine, that would take about 20 minutes to read, the author would have spent about 15 days of research
  3. a book which takes about 5 hours to read would have knowledge of maybe 15 ears of research.

While most blogs are free to read, include this one, you have to spend a little amount of money to buy a magazine, but you have to spend a decent amount to buy a book. The argument which Steven is placing is that for the 5 hours that you invest and the cost of buying, you are getting a bargain for the 15 years that the author invested in getting the knowledge in place.

I have never bothered about the cost of buying books as an issue because since my childhood, my parents inculcated the habit of not compromising on buying knowledge.

But this argument changed my way of looking at reading a book. With the 15 years of knowledge that the author puts in, you are accelerating your learning process so dramatically. That’s why most of the great people have reading lists and recommendations. However the learning would only if you have a growth mindset. Chances are that if you have a fixed mindset, you will not even pick up a book to read.

For the younger generation this could be an eye-opener. The only other way I can think of shortening your learning curve would be attending a live training where you can interact with the coach and other participants.

Let me know in the comments below if you also think alike.

Till next time then.

Carpe Diem!!!