In marketing “failing” is TESTING

Fear, Human Brain, Marketing, Testing

A lot of people in life go about scared of failing. There could be a lot of professions where failing is considered to be a “sin”. In marketing on the other hand if you don’t try different things you won’t know what will work.

You can’t try out different things without failing. If you don’t fail, you can’t succeed in marketing. That’s why in marketing they prefer to use the word testing.

In marketing you have to test everything – from your market, to your message, to your medium.

I have written a lot of posts on the concept of testing in marketing. So why this addition post. Today I was watching a video of Brene Brown on Netflix. I watch this video from time to time.. The video is all about how shame is the primary reason people don’t succeed. Each time I watch, this video, one thing that stands out is that it is the shame of failing that creates the fear in our mind for trying anything.

While I also fall prey to not trying because of fear, I have seen sometimes ,that the thing that I am resisting , is actually what can solve a lot of my problems. But because my brain wants to protect me from the shame, just in case I don’t succeed, it creates this fear inside me.

In early days of human evolution it was the physical fear of getting killed that caused our brains to resist trying something new. But now those kind of things are very few. Its more about ” what people will say” that causes us to not try anything.

While in your life you may decide to take chances or not is your choice. But if you want to succeed in marketing, you will need to test all the time. A lot of the tests will not work, but you learn from them and move forward.

Till next time then.

Carpe Diem!!!

Perfection versus Progress

Testing

I get quite frustrated with people trying to make things perfect and in turn not letting progress happen.

Being from marketing, my philosophy is to get something good enough and get it into the market, test and keep improving. On the other hand I come across people who would like to keep getting a product perfectly designed, made and only then shipped out. My worry with that philosophy is that time may run out and some other competitors might takeaway the market.

I also realize, if you are an artist, you would like to be the next Michaelangelo and don’t have an argument against it. As a marketer I have very limited capabilities to predict how the market will respond to what I have to offer.

To figure that out quickly, I need to to check the market. Now I can spend an enormous amount of time trying to create what “I” think is the perfect product, and the market completely ignores it. I have lost both time and money.

On the other hand I could come out with a product which meets some minimum requirements and then keep testing with what features the market needs. This way if the market does not accept what I have to offer, I would have spent less time. On the other hand if I see acceptance, then I can improve or add features, make progress, to take it closer to perfection.

Let me know your views in the comments section below.

Till next time then.

Carpe Diem!!!

is

How to solve the Challenges of a Single Target Market -2

B2B, Marketing, niche, single target market, Testing

Continuing from yesterday’s post , you have identified what you think is a good Market to enter. Now if you have been working in the overall market with your offerings and you chose the Single Target Market based on that knowledge, then you have a good place to start.

But if you’re coming out with a new product or service and you don’t have knowledge and you have chosen the market based on “armchair ” thinking, then you can be in for a big shock if you deploy all your resources for this.

In these situations, especially in the case of B2B where there are too many moving parts, you need to be testing with limited investments.

Its happened multiple times with me, that the market-product match which I had thought of, for my single target market, didn’t materialize or it took a much longer time to materialize .

These things happen because while you may have observed a niche in the market there’s no “market” in the niche. And this could happen, as an example, because that there’s already a solution to the problem which you are solving and its much easier to use / lower cost or any other reason.

You can only figure these things out if you’re testing. After feedback from each test you tweak a little and test again, till you start getting a response. That becomes your base from which you start.

This testing need to be on the product itself, it could be on the market, it could be on the people that you’re targeting in the company. After testing you may realise that the solution does not have a significance for the specified problem, but when re-purposed, it can be a best seller.

The faster you can do the iterations, the quicker you’re to pick up the market.

Till next time then.

Carpe Diem!!!

Testing for marketing messaging

B2B, messaging, Testing

Everyone is given the motivational talk about Edison and that he failed to 9000 times before he was successful with the light bulb. While you cannot take away the fact that he was a master inventor, he also utilized the principles of mass testing. He tested vigorously and kept learning from each test….so they were iterations not failures.

When a company says that the electric motor they manufacture has an average life of 3000 hours, they would not test each motor for 3000 hours. They would typically create a sample and then keep the sample on for 3000 motor-hours. If no motor fails then 3000 hours is a safe figure to commit. By continuously testing samples over a long period of time you will be able to come to a figure which is then extremely reliable.

What Edison did was employ multiple people for testing different filament options at a mass level on the electric bulb. So even though there were more than 9000 failures, these failures were not all sequential done by one man, but parallel tests.

In messaging also you can’t keep trying to check which message will stick to your target audience in B2B. What you need to do is test parallel messages and see on which message you get traction. Then the message that gets you the best traction, becomes your “control” piece. Now you start testing against this message by changing one variable at a time.

You need to test very fast at mass scale. One of the challenges I have faced in doing these mass testing procedures is that the people involved lose patience and the tests go haywire because people start compromising. The testing process has to be rigorous, for you to get a clear winner.

Till next time then.

Carpe Diem!!!