Personal Differentiation- Part II

B2B, differentiation, Marketing, Product Management, Sales

I look at marketing and sales being part of the same activity group. While sales is done face to face or via phone, in person, marketing is done without being in person.

That being the case, while there has to be differentiation with respect to your products and services, when marketing, when selling the customer should be able to clearly see a value in interacting with you as a person.

In my last post on this topic I listed some points to make yourself more endearing to customers.

If you can be remarkable in your ability to deliver value to the customer, the customer will remember and refer you also.

But the key is that you need to be very good.

Till next time then.

Carpe Diem!!!

Build your own framework – avoid flash in the pan success

B2B, Frameworks, Methodologies, Product Management

Always strive to have a methodology for getting something to happen. Frameworks, formulas, recipes, methodologies, call them with whatever name, reduce the chance of doing something random each time and then hoping for success.

Luck does play a major role in life, but with a process in place over a period of time you start eliminating things and standardize on things as far as possible. The lesser the number of non-standard items, the lower the possibility of luck.

But when you are starting a new product line or when you are new into the job as a Product Management person, how do you get started. First is the standard marketing books on the subject. But it will be very rare that you will get the exact process for your product.

First understand your product, the exact market niche you want to target, the ecosystem and infrastructure and then go out and start trying to succeed. You are bound to fail in the initial stages in either understanding the market, in identifying the message which will resonate etc.

Once you fail, also identify the causation and not only the co-relation. This failure will be the biggest learning for you to know what you don’t need to do next. And then the biggest thing – document it.

This documentation will be the basis of your own frameworks and methodology, so that when you get success you can keep testing it and seeing what parts caused it the success.

Till next time then.

Carpe Diem!!!

Personal differentiation

B2B, differentiation, Marketing, Positioning, relationships

This post was actually starting with nothing to write about. Suddenly a thought flashed across my mind.

I keep talking about continually marketing to your prospects and customers in the B2B space. It can be with your own products or with your partners’. But be in touch always.

But you need not always be making offers to your prospects or giving them more information.

Sometimes just a hand written thank you makes a more personal statement. In B2B selling, in most cases still, you need to have a relationship in place before you can sell anything.

As Mark McCormack used to say – all things being equal people buy from friends . If you have not read his book What they don’t teach at Harvard Business School and its sequel….they are gems. So much wisdom in such small reads

Which brings me to another thing which I have found useful to give, is a non-standard gift. Copies of paintings, books etc.

Sometimes your product has differentiation which is very unique. In most cases in technology marketing its rare. You create your personal differentiation in front of the customer by doing these small things

Some organizations do have a amount on the value of gifts that are considered inappropriate. You need to be cognizant to that. But within that you can be creative and give gifts which have a high recall value….sometimes much much higher than what your marketing webinar would give.

In B2B especially and otherwise also relationships matter. So keep working on that.

Till next time then.

Carpe Diem!!!

Getting blindsided

B2B, Marketing, Product Management, Technology, Uncategorized

Yesterday I wrote about my experience taking the COVID-19 vaccine.

Well yesterday late night the side effects of taking the vaccine started showing. I had so much weakness that all night and all day today, I was only sleeping.

Why am I telling this. It’s a known fact that there are side effects of taking the vaccine.

What is important though is that I got blindsided by the intensity of the weakness. Due to this I had to cancel all my meetings today.

In the technology market you can get blindsided so very often. A lot of you may have heard of the mobile phone brand Nokia. It was the number one brand and then it got blindsided by Apple with their iPhone. Today you don’t even hear about Nokia mobile phones.

For a product manager in the technology space, where the pace of change is so rapid its very easy to get blindsided and suddenly your product is not needed by your customers.

For today, this is all since I am still having a lot of weakness.

Carpe Diem!!!