Everyone has heard the cliché “all that glitters is not gold” but we still end up taking a lot of decisions based on the way something is shown.

Today however I have to tell you how accidentally decided to hear a podcast episode and it turned out to be such a revelation. Pure serendipity.

I have mentioned multiple times to you about the podcast ilovemarketing by Joe Polish and Dean Jackson. If you have any thing to do with marketing, you should listen to this podcast.

Anyway….to today’s story….I was actually intending to hear the episode where Joe Polish talks about his sabbatical. While going through the episodes list I accidentally pressed the episode with Chris Voss.

If you haven’t heard of Chris Voss, he was the chief hostage negotiator of FBI and has written the amazing book Never Split the Difference.

Coming back,  when I heard the first few words at the start of the podcast talking about the difference between assertive and aggressive and collaboration and cooperation I got captivated.

I love people who can give the nuances between words and know how to use the right word…. true wordsmiths

But as I heard the podcast further it had so much wisdom, that I was enthralled. I had no intention of listening to this episode when I had started Google podcast. but I got so much value listening to it.

Sometimes you are looking for something and you accidentally come across something so amazing. I would strongly recommend , that if you’re in any way involved in doing negotiations or love how human interaction can be improved,  you should watch this episode on YouTube.

Till next time….

Carpe Diem!!!