Focus on Single Market & Media

B2B, Focus, lead generation, Marketing, single target market

Today I was watching a video on YouTube about productising a service offering, to make it scalable. This video is an interaction between Chris Do and Greg Hickman.

I keep talking about a Single Target Market for your offering and how you need to focus all your attention to being able to dominate that market before moving into a different market. Getting all your learning whether its about the social media platform you want to use or the message you want to convey for this one focused market.

At the beginning of the video Greg talks about focusing for one year, with one offering using one media if you want to scale up. He talks about a couple of other “ones” also.

But these stuck to me, because while I only emphasize the idea of one market, this gentleman is going a step further, to also ensure your focus on the media.

I fully agree to the idea of focus to achieve your objectives. Once you have tested the media which is getting you the most traction in the Single Target Market of your choice , then you should only keep using that medium and see how you can reduce the cost, increase the traffic and increase the conversions.

If you do this with focused attention for a year, you would have created a huge “top of the funnel” to keep you busy for a long time. In case of B2B this focus from your marketing team will ensure that your sales teams have leads coming their way.

I am going to explore this idea and will keep you posted.

Till next time then.

Carpe Diem!!!

Nurturing leads

B2B, lead generation, Marketing, Sales

When you are capturing leads or getting opt-ins, you need to be patient with them. Like nurturing a seed, it takes time for the plant to come out, so it is with leads.

Most leads in the B2B space could take weeks if not months, to mature, to a stage that they actually give you a requirement. During this stage you need to keep following-up with your prospect, educating them and being top of the mind so that when they have a requirement, they reach out to you. While marketing nurtures a large universe, the moment they get a lead to qualify, they hand it over to sales.

Now most sales people only follow-up for 3-4 times and then don’t bother because they want leads which can help them meet their quarterly targets. Most of them are always behind targets because they don’t nurture the leads which can help meet the quota two quarters down the line.

As the value of the orders increase the amount of lead time goes up even further. For a million dollar kind of deal, we have had to even keep nurturing the prospect for around a year.

Due to the complexity of the corporate environment, by the time a requirement is recognised and then budgeted and then a RFP raised, its quite easily a 6-8 month cycle.For a B2B process, for high value kind of business, I would advice nurturing a lead for upto 18 months at least before discarding them.

Different companies have different priorities, so its like a moving parade, some may take longer and some may immediately feel the need for your kind of service. So after a lead comes in, you need to be patiently educating them and nurturing them. You need to look at them as assets which will give returns over a long period of time.

Till next time then.

Carpe Diem!!!

What is the JOB that you want your campaign to do – 2

campaign, lead generation, Marketing, media

This topic was not supposed to be split into 2 posts but it so happened that today morning I was watching a YouTube recording of the ILoveMarketing Meetup Group where Dean Jackson was interviewing Paul Colligan on the topic of podcasting. For those who have not read my post yesterday – I was referring to the Clayton Christensen experiment where he talks about the JOB of a McDonald milkshake. I had used that analogy to talk about why this question is important when you are choosing media instead of blindly following others.

He made a statement similar to what I had made when I was discussing with the media company regarding people blindly choosing Instagram because they get followers faster. Paul narrated a story where he asked a prospect about what was the objective of the podcast that he was trying to make and the prospect said “downloads”. So Paul asked him if downloads from China do or if they were to come from Fiverr – would they meet the objective? Clearly the prospect got the message.

Since there’s so much hype about followers / downloads most people think the objective is to create followers or to get downloads. You need to have clarity on what is the JOB you want your campaign to do. Not multiple jobs. Just one job.

If you are going on any platform – not only social media -for business purposes, there has to be a clearly defined JOB that you want the platform to achieve. Then understand if that platform will meet the objective in the most cost effective way. This is important because you don’t have unlimited supply of funds – even if you have, it would be stupid to get an email address at $10, if there was a way to get it at $1.50.

Don’t get muddled in your thinking based on the hype of the media companies. Its their JOB to sell you on the positives of their medium, but its your JOB to determine, what’s best for you.

Till next time then.

Carpe Diem!!!

Lead Generation for B2B – 5

B2B, campaign, lead generation, Marketing, media

Not all social media platforms are created equal. So while I have been talking about using social media over the last 3 posts, you have to choose which of those is appropriate for you. You figure that also through testing.

Each social media platform has certain specialities. For example LinkedIn is very good with professional networks. On the other hand Facebook may have the largest set of general population. YouTube gives you the ability to hold long form videos with an algorithm which recommends videos (much like Netflix) , which means your content could be valuable for years to come. Most other platforms to my knowledge don’t have this kind of facility.

So based on the market you want to focus on, you figure out , which platform will have the best traffic for your requirements, that converts, and at what cost.

Selecting the wrong medium can make your campaigns fail.

There’s however another way of looking at this. How can you repurpose content for different media such that you can exploit the best features of all networks.

There was a time when Facebook was considered good for consumer facing businesses. It still is, I believe. But today you will also see a lot of B2B companies utilizing this media. So you will need to test different media, to see if your audience exists there.

Don’t think that if you’re a B2B company, you should only look at LinkedIn.

Till next time then.

Carpe Diem!!!

P.S: If you are interested in getting a free copy of my “7 point checklist for B2B markets”, you can ask for it, by filling in your details below.

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