Testing for marketing messaging

B2B, messaging, Testing

Everyone is given the motivational talk about Edison and that he failed to 9000 times before he was successful with the light bulb. While you cannot take away the fact that he was a master inventor, he also utilized the principles of mass testing. He tested vigorously and kept learning from each test….so they were iterations not failures.

When a company says that the electric motor they manufacture has an average life of 3000 hours, they would not test each motor for 3000 hours. They would typically create a sample and then keep the sample on for 3000 motor-hours. If no motor fails then 3000 hours is a safe figure to commit. By continuously testing samples over a long period of time you will be able to come to a figure which is then extremely reliable.

What Edison did was employ multiple people for testing different filament options at a mass level on the electric bulb. So even though there were more than 9000 failures, these failures were not all sequential done by one man, but parallel tests.

In messaging also you can’t keep trying to check which message will stick to your target audience in B2B. What you need to do is test parallel messages and see on which message you get traction. Then the message that gets you the best traction, becomes your “control” piece. Now you start testing against this message by changing one variable at a time.

You need to test very fast at mass scale. One of the challenges I have faced in doing these mass testing procedures is that the people involved lose patience and the tests go haywire because people start compromising. The testing process has to be rigorous, for you to get a clear winner.

Till next time then.

Carpe Diem!!!

Successful failure

Marketing, Methodologies, Product Management, Testing

I read this term today while I was reading the book The Bezos Letters by Steve Anders.

I just finished reading the 1997 letter to the shareholders and started reading the first chapter of the book. I was astonished by the amount of emphasis Jeff Bezos places on successful failure.

I keep writing about testing everything because only the market has the right to decide what will succeed. You may have the best product, the most expensive and elaborate media roll out, but if you don’t first test and see, it can bomb.

But Bezos takes it further, he’s talking of billions of dollars that he’s spent on failures, learnt from them and made other things successful and made many more billions.

In marketing and product management, especially when you are a small company , you need to be very agile at testing continuously, learning and adapting to make your product more attractive in the market.

When you do testing ensure you only do with one variable at a time, to keep reducing the risk of a complete disaster. Never try multi variable testing because you will never be able to figure out the interplay between two variables which could create an indeterminate third variable.

Everything that you do has risk. You mitigate it by testing, identifying the failures and then converting into success.

Till next time then.

Carpe Diem!!!

Persistence trumps Genius

Great People, Habits, History, persistence

I didn’t know what to write today. I was way too exhausted, having had a long day at work.

This word persistence was playing in my mind for a long time today. So I just started writing. As I started writing more and more examples started coming in my mind of whether great people in history were geniuses as we attribute them to be or were they persistent.

Was Michaelangelo persistent or a genius – was David a master piece because Michaelangelo had a vision for David – if he had not kept chipping away at the stone consistently day-in and day-out, he would have not realized his vision.

The Sistine Chapel ceiling would not be so amazing if he had not persisted in doing those paintings.

Look at Edison or Einstein in the scientific arena, they were persistent in their work. No doubt they were brilliant in their own right but that brilliance would not have seen the light of day, if they did not put in the work.

Having said this, identifying the leverage points and then doing the work will anyway give much better results than just doing “donkey”. Persistence does not mean wasting energy in entropy.

If you focus your energy on the key points and then work, chances are you will trump genius any day.

Till next time.

Carpe Diem!!!

A helper’s high – 2

charity, Habits, Happiness, History, Karma

Just a few days back I wrote on this topic.  When you help somebody,  the universe tends to give back more than 10 times over. It’s all about Karma.

Today I happened to be reading Chanakya Neeti. A little bit about Indian history. Chanakya lived almost 2500 years ago in India and was the advisor to two generations of kings Vikramanditya clan, the kings of Patliputra (now Patna the capital of the state of  Bihar in India).

Vikramanditya was among the people who stopped the movement of Alexander the Great and his army, east of the Indus River. Alexander who had been unbeaten till then from Greece to India couldn’t continue on his dream to conquer the world and eventually died at a  very young age

Chanakya authored some of the most elaborate thinking related to politics ,economics and general rules for living in a society. Chanakya Neeti is about the rules for the society to live a decent life.  It was written in Sanskrit. I was reading the English translation since I haven’t learnt Sanskrit.

Now in this book in the 12th chapter, 2nd stanza,  Chanakya wrote that if one does charity then God rewards that person ten times over. Even two and half thousand years back, he wrote that in a civilized society people should be giving or doing charity.

It’s so good to know that an idea that you believe today was also suggested more than 2500 years back.

Till next time then get a helper’s high by helping someone.

Carpe Diem!!!