And then ….what, when,….

Marketing, Product Management, Questions

Last 4-5 posts have all been about asking questions. Getting down to identifying the issues. All of these are critical points for a marketing or product management person. Without these answers you can get blindsided very easily. the ability to ask good questions is one of the best things a person can have.

I originally did not have this capability. Actually even now I keep looking out for good questions to help me build my arsenal. I have earlier also shared names of books and authors whose books I use to prepare myself before any review, so that I don’t miss out on things.

Coming to the topic – once you have identified the issues, you go about finding the solutions. Just before you actually go about implementing a solution, it will be of immense help to evaluate the impact of implementing the solutions.

As a analogy – if you are middle aged and you start feeling hungry. You go and open the fridge and see a bar of chocolate, its tempting and you decide to eat it. Your hunger gets subdued, you get a sugar induced high and because of the chocolate and the sugar you feel good for some time.

After sometime you start realising though that the sugar is not good for you. Even if you are not diabetic, it can still cause you to increase your weight. Now you start feeling bad.

That’s where it helps to analyse the consequences of your decisions before you actually put them into action. So in this same case when you saw the chocolate and decided to eat it, you could have asked yourself – And then when I have eaten the chocolate what will happen – You may go through a process mentally enacting the same scenarios about getting a high because of the caffeine and sugar and then realising that your weight could increase. Now after having analysed at this level you may still eat the chocolate or not eat it. But in either case you would have taken an informed decision for the consequences that could occur.

Similarly in product management when you take a decision you need to be able to get to figuring out what could happen next because of the action you are taking. Does it mean it will become a precedent, will my suppliers revolt because of the increased work that will need to be done, how will the competitors react – will we end up in a death spiral.

I have seen so many computer hardware – PC Manufacturers in the early 90s disappear because they tried to come out with one cheaper model compared to the other. The shake out was so severe that now there are only a few brands left, which you can count on your fingers.

Sometimes it makes sense to just contemplate the impact of your taking a decision, before implementing it.

Till next time then.

Carpe Diem!!!

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